CRM

Sapphire 2011

Event

08.11.2011 - 10.11.2011

CRM Data Warehouse Management Events Germany Events Italy Events SAP

Syskoplan Reply took part in the SAP event , the leading international forum for combining the SAPPHIRE NOW and SAP TechEd conferences. The event was in Madrid from 8 to 10 November 2011.

SAP World Tour 2011

Event

23.06.2011

Cloud Computing CRM Events Italy Events Mobile SAP Social Networking

Syskoplan Reply participated in the SAP World Tour 2011, that was on 23 June 2011 in Milan - Congress Center Fiera Milano City.

Reply Xchange 2011

Event

21.06.2011

Cloud Computing CRM Events Internet of Things Italy Events Mobile

Reply Xchange, the annual appointment organized by Reply to share knowledge on new technologies, was on 21 June at the Conference Centre of Bocconi University in Milan.

Customer Experience Management World Tour 2011

Event

18.05.2011

Adobe CRM Events Information & Knowledge Italy Events

Aktive Reply took part into the Italian appointment of the Adobe CEM World Tour 2011, that will be held in Milan on 18 May 2011.

CRM as a Service

Presentation

Cloud Computing CRM SaaS

4cust Reply mission is to support the Customer to identify, design and deliver the best CRM Strategy, in terms of processes, organization and technology. Innovative CRM Services are used to target customer admiration, with the aim to give an appropriate answer to CRM evolution needs through services based on the new SaaS paradigm

A new portal to support the management of advertising spaces

Case Study

CRM Digital Media Information & Knowledge Java Oracle Portal Telco & Media

An important Publishing Group was supported by Technology Reply to improve and enhance the portal's functions to manage the company's advertising space.

Consob portal: from informative site to reliable and effective point of reference

Case Study

consob CRM Digital Media Financial Services Information & Knowledge portal Simplify & Save

The Commissione Nazionale per le Società e la Borsa is the public authority responsible for regulating the Italian securities market. Its activity is aimed at the protection of investing public.

The adoption of a SOA model for SAVA's services

Case Study

Adapter Consumer Credit CRM Decoupling EAI Enterprise Architecture & SOA Financial Services Multichannel Process Integration Reuse SAVA Web Services

The primary finance holding for car purchase in Italy belongs to the Fidis Retail Group and is present also in Europe -France, Germany, Holland, England, Spain, Greece, Polland, Denmark, Austria and Switzerland-.

SAP - Congress for Banks 2009

Event

06.10.2009 - 07.10.2009

Banking CRM Events Financial Services Germany Events SAP Technologies Stacks

syskoplan AG joins the SAP Congress for Banks in Frankfurt. The event is the most important event for SAP banking solutions in Europe and it will take place in Frankfurt Main on 6 and 7 October 2009.

Reply XCHANGE 2010

Event

08.07.2010

Cloud Computing CRM Data Services Events Security Social networking

Reply XCHANGE, the event that Reply organized to share knowledge on new technologies, took place on July, 8th at Bocconi University Conference Centre in Milan.

Mediaset Premium: the evolution toward a customer-centric model

Case Study

Broadcasters CRM EAI Mediaset Middleware Multichannel Oracle Siebel Telco & Media Web Services

Reply is one of the the main IT partners of Mediaset for the Premium initiative and is accompanying the growth of new business by contributing to the definition and fulfillment of the plan for the implementation and development of systems to support business.

For Customer leading a superior customer management perspective

Best Practice

CRM

4cust Reply’s mission is to work alongside the Customer in identifying, implementing and managing organisation strategies and the technologies required for achieving business targets.

Customer Relationship Management

Best Practice

CRM Multichannel Order Management Sales

Reply provides its integrated vision of processes and organization to create the right level of effective integration between the framework of a given CRM solution and the company’s existing Back-Office structures.

Microsoft Surface for interactive contact points

Best Practice

CRM Digital Media Interactive screen Microsoft RIA Surface Telco & Media Web 2.0

Reply knows how to support its clients during the whole planning and developing process of projects linked to innovative relationship modalities with a specific target: from the planning of communication strategies, to the development of single messages and contact tools, up to the system performance measurement.

Amplifon: optimization of sales network performances through full integration of business

Case Study

Adapter Amplifon Business Intelligence & Data Management Business Process Management CRM EAI Manufacturing & Consumer Products Middleware Retail

Updating and simplifying integration procedures through the various available platforms; guaranteeing the maximum reliability of communications between the headquarters and the stores; using a solution that is capable of ensuring an openminded approach towards partners.